How to find a missing module on BlackBoard

If a module is missing from your Blackboard course, here are the steps you can take to troubleshoot and potentially find it:

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✅ 1. Check the Course Menu

• Sometimes modules are hidden under folders or labeled differently.
• Click through all folders, especially ones like:
  • “Course Content”
  • “Modules”
  • “Week [X]”
  • “Learning Units”

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✅ 2. Look for Availability Dates

• Instructors can set release dates.
• If a module is scheduled for a future date, you won’t see it until then.

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✅ 3. Check Announcements or Messages

• Your instructor may have posted information about:
  • Module delays
  • Prerequisites for unlocking the content
  • Alternate access methods

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✅ 4. Use the “Tools” Area

• Go to “Tools” in the left-hand menu, then look for:
  • Content Collection
  • Course Calendar
  • Grades (sometimes modules appear when assignments are due)

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✅ 5. Ask Your Instructor

• If you still don’t see it, contact your instructor directly:
  • Ask if the module is published
  • Confirm whether it’s available to your section

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✅ 6. Try a Different Browser or Device

• Occasionally, Blackboard has display issues.
• Try:
  • Logging in from a different browser (e.g., Chrome, Firefox)
  • Clearing your cache
  • Using the Blackboard mobile app

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